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Returns


100% Money-Back Guarantee
If you are not happy with an item for any reason, we'll gladly refund the purchase price, minus shipping, within 30 days of delivery. To exchange an item, please place a new order and return your original items. Your refund will be processed after we receive the returned items. 


To return items purchased online, please follow these steps:

  1. Pack the item(s) securely in the original product packaging, if possible.
  2. Enclose a copy of your packing slip with the item. If you can't send your packing slip, please include the order number, billing name, and address with the item.
  3. Write the reason for your return on the back of your packing slip.
  4. Before sending the return shipment, please remove all extra labels from the shipping box. 
  5. Ship your package to us. It is recommended that you use a traceable shipping method to monitor delivery status. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

           
           GreenPacks
           Attn: Returns
           1420 NW Gilman Blvd, Suite 2220
           Issaquah, WA 98027

 

 

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